EXPECTATIONS THEORY

This theory defends that the behaviour of a person depends of the benefit he will get. In a company, it means that the employee will work accordance to the reward (salary, free days…)

The kind of reward is not always the same, but we could find three specific points;

  • The reward is to finish the task; so the employee feels glad with the fact of finishing the task or labour
  • The reward is to obtain an external outcome; it means the employee wants salary or promotion as reward
  • The reward is to obtain a personal satisfaction; like practice, esteem or stronger believe in his self.